Nov 5, 2014 | JP Morgan Data Breach
By Steve Viuker JP Morgan Chase and numerous other financial entities were hit with a cyber breach, discovered in July and disclosed in August, at which time the bank estimated that 1 million accounts had been compromised. In early October, the scope of the...
Nov 5, 2014 | FHLB Membership
By Laura Alix A recent proposal from the Federal Housing Finance Agency (FHFA) that would limit membership in the federal home loan banking system has bankers worried that it could squeeze liquidity out of the home mortgage market, furthering the market’s...
Nov 5, 2014 | Instant Issuance
By Laura Alix With banks still on the hook for the bulk of the mess caused by data breaches that have hit the likes of Target and Home Depot, bankers are increasingly turning to technologies that may help them better mitigate the effects of cyber attacks. Enter...
Nov 5, 2014 | Customer Service Surveys
By Christina P. O’Neill Bank customers, particularly those of the larger banks, are used to email and phone inquiries asking them about their experience with a recent branch or online transaction. For banks, evaluating the quality of customer contact has become...
Nov 5, 2014 | Avoiding Regulatory Criticism
By Stephen Brown Klinger Many community banks develop their asset liability management (ALM) modeling assumptions based on four measures: the bank’s historic experience, current customer loyalty, economic projections and industry benchmark data. Before...
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